Nationwide Shipping Available

Frequently Asked Questions

All stocked items from Aluminum Solution Systems are thoroughly inspected before purchase or shipment. If the merchandise is defective or damaged upon receipt, please contact us within 3 business days to be eligible for an exchange. Shipping charges are non-refundable. Returned products must be in new and unused condition and returned within 10 days of the original purchase date. Items purchased more than 10 days before the return request are non-returnable. The customer is responsible for return shipping costs, and the following details must be provided to Aluminum Solution Systems to ensure proper processing: Delivery Dates, Tracking Number, Product Name and Description, Quantities, Sales Order, Invoice Number, and Reason for return. All returned materials must be stocked items in re-sellable condition and are subject to a 25% restocking fee. Custom colors or custom items cannot be returned. Credit will be issued for products received in good condition, with original length and packaging intact at the time of purchase. All credits can be used within 12 months.

To maintain the product from Aluminum Solution Systems, use basic cleaning supplies and a microfiber cloth for cleaning. Avoid harsh chemicals to ensure the product’s longevity and integrity.

No, aluminum does not rust. It is a material that is resistant to rusting and is suitable for all types of weather conditions.

Our color adheres to a strict code, and typically, there is only up to 5 percent fading over a period of 20 years.

Yes, aluminum can be safely placed near water.

When we designed our systems at Aluminum Solution Systems, our goal was to simplify the installation process for users, saving them time and boosting their efficiency. This allows them to take on more projects and increase their earnings. We developed unique Click or Slide systems that make installation straightforward for contractors, DIY enthusiasts, and the average handyman.
To install the rail from Aluminum Solution Systems, place it against the wall with a leveler to ensure it is straight. Drill through the rail at recommended intervals of every 1 foot between the spaces to secure it properly.
The spacing between the rails should not exceed 0.39 inches.
Yes, we can provide installation services in regions where we have existing dealers or at our main headquarters. Please note that pricing will vary based on the installation and materials used.
For custom color orders, the timeline is approximately 60 business days. The minimum order quantity for a custom profile is half a metric ton. Please note that the full invoice amount and shipping costs must be paid in advance.
We offer a variety of colors, including Black, Oak, Espresso, Pine, and Custom options. Additionally, we are working on creating short videos to showcase the features and installation processes for each of our systems.
Profiles can be installed either vertically or horizontally. If you choose a vertical orientation for the profiles, ensure that the rails are installed horizontally. Conversely, if the profiles are installed horizontally, the rails should be positioned vertically.
All profiles from Aluminum Solution Systems are available in a length of 19 feet.
Aluminum is a long-lasting choice that outperforms wood in several ways. It requires no maintenance, is resistant to rust and pests, and maintains its appearance for decades after installation. Using aluminum helps save on labor costs, is environmentally friendly, and is fire-resistant, making it a superior option that won’t rust or attract termites.
As a contractor, choosing our product will significantly boost your productivity. The installation method is so straightforward that you can complete projects in one day that would typically take four days with other materials. This efficiency allows you to take on more jobs and maximize your earnings.
Absolutely! Aluminum is a natural material that is environmentally friendly. It is a renewable resource that doesn’t involve chopping down trees or destroying natural habitats. At Aluminum Solution Systems, we are committed to preserving the environment and promoting sustainable practices.

With 30 years of experience in the aluminum industry, we have successfully established companies in the Middle East and Europe. Now, we are excited to bring our innovative solutions to the USA.

Yes, our profiles are versatile and suitable for all types of architecture, including residential homes (both indoor and outdoor), commercial businesses, restaurants, offices, and even pergolas. Additionally, aluminum is capable of withstanding all climate conditions.
We offer a 20-year limited manufacturer warranty on our products.
Yes, aluminum can handle all types of climates. However, if the profiles will be in constant contact with saltwater, we recommend placing a special order for our products with a coating specifically designed for saltwater exposure.

To replace a Click profile, you can remove the damaged profile without needing to take down the entire wall. For Universal profiles, you will need to remove the screws from the profiles above the damaged one in order to replace it. A new, inspected profile will be used as a replacement for the damaged one, as every profile undergoes inspection before leaving the factory.

We are also in the process of creating short videos demonstrating the replacement procedures for each of our systems.

Yes, we can deliver the products, and there is an additional shipping and delivery cost that varies based on the destination.